Case studies

Technology delivery with measurable operational results.

These are based on real client work we've done. We've changed the names and specifics to protect confidentiality. They cover POS rollouts, analytics platforms, inventory and pricing integration, cloud migrations, loyalty programs, and custom-built applications.

Retail

Connected retail platforms, data, and customer experiences.

Fashion retail · 120 stores across Europe

POS Implementation and Replacement

Challenge

A legacy on-premise POS system frequently failed during peak shopping periods, could not integrate with ecommerce, and required more than an hour of manual end-of-day reconciliation per store.

Solution

We led a nine-month replacement program across 120 locations, including vendor evaluation, phased deployment, ERP, ecommerce and loyalty integrations, staff training, and go-live support.

99.6%POS uptime

Under 10 minEnd-of-day reconciliation

€2.1MEstimated annual savings

Grocery retail · 300+ stores

Retail Analytics Platform

Challenge

Transaction, ecommerce, supply-chain, and customer data were spread across disconnected systems. Category managers relied on delayed weekly spreadsheets and lacked timely insight into sales, promotions, baskets, and waste.

Solution

We built a centralized cloud analytics platform with automated data pipelines, role-based dashboards, near-real-time updates, and self-service reporting for category managers, store directors, and executives.

4 daysPromotion planning cycle

18%Reduction in perishables waste

15 minData refresh frequency

Consumer electronics · 8 countries

Inventory and Pricing Integration

Challenge

Regional pricing and inventory systems created inconsistent prices, stockouts, excess inventory, fulfillment delays, and poor alignment between online and physical channels.

Solution

We developed a central inventory ledger and dynamic pricing engine connecting ERP, warehouse, ecommerce, and POS systems through a reusable API layer.

34%Reduction in top-SKU stockouts

12%Lower inventory carrying costs

2.4 ptsGross-margin improvement

Specialty home retail · Ecommerce modernization

Cloud Modernization

Challenge

A 15-year-old monolithic ecommerce platform struggled during seasonal peaks, produced page-load times above eight seconds, and required six to eight weeks for feature releases.

Solution

We incrementally migrated the platform to a cloud-native architecture using containerized services, managed Kubernetes, an API gateway, managed databases, automated delivery pipelines, and dynamic scaling.

5×Peak traffic capacity

Under 1.5 secPage-load time

30%Lower infrastructure costs

Pharmacy and health retail · 500 stores

Customer and Loyalty Platform

Challenge

The existing loyalty program offered basic points and generic promotions. Online and in-store activity remained separate, limiting personalization, customer segmentation, and churn management.

Solution

We implemented a unified customer data and loyalty platform with customer profiles, tiered rewards, individualized offers, segmentation, churn prediction, and a customer mobile application.

24%Loyalty redemption rate

16%Higher member basket size

450KNew members in six months

Luxury retail · 40 boutiques

Custom Retail Application

Challenge

Sales associates needed a premium tablet-based clienteling experience with product discovery, virtual try-on, inventory visibility, appointment management, and customer preference tracking.

Solution

We developed a bespoke offline-capable iPad application with rich product content, augmented-reality try-on, customer profiles, inventory lookup, appointments, and automated post-visit follow-up.

19%Higher in-store conversion

25%Shorter consultation time

78%Consultations capturing preferences

Travel

Modern travel distribution and connected agency operations.

European travel agency · 45 locations across 5 countries

GDS Migration and API Modernization

Challenge

A legacy Worldspan connection used outdated protocols, produced booking times of four to five minutes, could not access newer NDC content, and created fare discrepancies between search and checkout.

Solution

We implemented a hybrid GDS and API architecture connecting Amadeus, Sabre, Duffel, and Travelport. The solution included a unified booking engine, real-time fare caching, payment orchestration, administration tools, and migration of 12 years of booking and customer data.

1.2 minAverage booking time

35%More fare options

40%Lower infrastructure costs

Corporate travel management · North America and Europe

Travel-Specific ERP Integration

Challenge

Booking, expense, and accounting systems were disconnected. Corporate clients lacked end-to-end spend visibility, approval workflows were manual, and invoice reconciliation required 10 to 15 days per client.

Solution

We deployed a travel-specific ERP layer with centralized spend tracking, automated approvals, policy enforcement, NetSuite integration, client analytics, and unified inventory access through Sabre and hotel and car APIs.

2 daysInvoice reconciliation cycle

62%Fewer policy violations

€420KIdentified client savings

Real Estate

Connected platforms for brokerage and property operations.

Commercial real estate brokerage · 85 agents

PropTech CRM and MLS Integration

Challenge

Listings, leads, deal pipelines, and communications were managed across four disconnected systems. Agents spent eight to ten hours per week synchronizing data, and lead response times averaged four to six hours.

Solution

We implemented an integrated PropTech CRM with MLS feeds, AI lead scoring, automated property matching, mobile agent tools, executive dashboards, and integrations with DocuSign, Calendly, and QuickBooks.

Under 15 minPriority lead response

6 hrsWeekly agent time saved

22%Increase in closed deal volume

Multifamily property operator · 45,000 units

Property Management Platform Modernization

Challenge

A legacy property management system could not scale with portfolio growth. Maintenance relied on phone and email, rent collection was fragmented, and operations spent roughly 40 hours per week reconciling data.

Solution

We implemented a cloud-native platform with a tenant portal, automated work-order routing, predictive retention analytics, smart-building integration, digital lease workflows, and real-time occupancy and financial reporting.

1.8 daysMaintenance resolution time

79%Tenant renewal rate

14%Lower energy costs

HR and Talent

Integrated HR systems and skills-based talent intelligence.

Global technology company · 8,500 employees

HRIS and ATS Integration

Challenge

Workday, Greenhouse, and Lever did not communicate consistently. Candidate data was fragmented, recruiter updates were manual, and compliance reporting required data extraction from multiple systems.

Solution

We built a bi-directional integration layer with a unified candidate database, automated status transitions, AI-assisted resume screening, interview scheduling, compliance dashboards, and onboarding workflows.

38 daysAverage time to fill

28%Lower cost per hire

4 hrsQuarterly compliance reporting

Financial services · 12,000 employees

Skills-Based Talent Intelligence Platform

Challenge

The organization needed to reskill and redeploy employees during a major digital transformation but lacked reliable visibility into workforce capabilities beyond job titles and tenure.

Solution

We implemented a talent intelligence platform with a skills ontology, AI-assisted skills inference, an internal talent marketplace, learning recommendations, succession heatmaps, and LMS integration.

24%Internal mobility rate

$9.2MAnnual external hiring savings

2,400+Employees completing upskilling

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